CELL PHONE RENTALS
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| 1. |
How do I obtain my GSM phone?
Simply place your order from our website www.phonerentalchina.com You can also send us an email and we'll give further details about our service, at info@phonerentalchina.com |
| 2. |
What are the acceptable means of payment?
Services can be paid by local check, cash or credit card. |
| 3. |
How is the invoicing of the service handled?
At the end of your contract, you will receive a corresponding invoice with a detailed report of all your calls made and all the charges for your calls. This will allow you to control the charges being made. You will receive your invoice the first week of the following month after you return your GMS cell phone |
YOUR GMS CELLULAR PHONE OPERATION
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| 1. |
Will the phone be ready to use when I get it?
Our phones are delivered with all the accessories and batteries needed, and are activated to let you use them as soon as you get them. |
| 2. |
If I move through different countries on my trip, does my cellphone number change?
Not at all, once you rent your GMS cellphone, Phonerental will give you a fixed number for your whole trip, independent of the countries you visit. Your contacts will always reach you at the same number. |
| 3. |
Will I be able to operate my cellphone?
Our phones are delivered with instruction manuals, which will allow you to make and receive calls to and from anywhere in the world. Remember that all our equipment is geared towards ease of use! |
| 5. |
Do you provide international tech support?
Indeed, our assistance department will provide you technical support anytime anywhere you might be. You have at your service our call center 24/7 |
| 6. |
Do I need special codes or PINs to make or receive calls?
No, our equipment uses the services of the most important telecommunications providers in the world, providing you with clear communications, service availability and direct access to the phone numbers to call. |
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